Frequently Asked Questions
Where can I find the adapters for my steam cleaner?
There are accessories located in the front compartment. Open the lid and they should be in a plastic bag inside the machine
How do I get the brush plates off of my EP170/EPV1100
To remove the brush plates: grab the edge of the plate and brace a finger or two on the bottom of the unit. Lift back at an angle and pull down. This may require a bit of force, but be careful to not damage the machine.
How come my carpet shampooer doesn't suction up liquid
If your product is manual or non-electric, it does not extract.
How much shampoo and water do I add to my carpet cleaner?
The carpet shampoo should be diluted with water, in a ratio of 10:1. For best results the shampoo should be mixed: 10 part water to 1 part shampoo i.e. 10 cups of water to 1 cup of shampoo. You may use the measurement markers on the rear of tank as a guide.